Posts Tagged ‘Pronged Approach’
BASIC CONCEPTS FOR ORGANIZATIONAL CHANGE
Are you considering how to go about improving performance in your payments acceptance arena? In Change-Agent Skills B: Managing Innovation & Change(*1), Gerald Egan encourages each employee to be a change agent and recommends a three-pronged approach:
Assess the current scenario: How well is the company doing in the area to be reviewed? What problems, needs, resources, opportunities, and challenges need to be addressed?
Create a preferred scenario: What do you need and want? What would your unit, program, or project look like in your ideal world? Read the rest of this entry »